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MARSTON MEDICAL CENTRE MOVE - PUBLIC MEETING

We need your views on our proposed move. Please come to a public meeting this Thursday 30th March at the United Reformed Church Hall, 352 Marston Road, Marston, Oxford, OX3 0JB.

If you can't make it please look at the presentation below and send us your views. 

MMC Options Presentation

CHANGES TO YOUR USUAL DOCTOR:  During the merger process of the last few months we have had to make a number of changes to the doctors' team.  This means we have had to move 10% of our patients to new usual doctors.  We are sending out text messages, emails and some letters to let you know if this applies to you.  If you have been moved, we are really sorry as we know patients and doctors often develop close relationships, and it can be frustrating having to get to know and to trust someone again.  However, please be patient and give it a go.  The new doctors we have are caring, conscientious and highly competent.

appointment_1Making an appointment at any of our sites is simple..

You can either book online or phone any one of our practices.

The more you help us the more we can help you...

The patient support worker who answers has been trained to ask you a few questions to help direct you to the most appropriate professional.  The information you give is confidential, so please be as open as you can, as it will help her get you the professional you need as quickly as possible.

Getting you to the right professional in the quickest time..

Very often, this will not be with a GP, so please don't be surprised if you are offered an appointment with a nurse practitioner, practice nurse, midwife, psychologist or physiotherapist.  Your problem will usually be dealt with just as well, and far more quickly, that way.

'Phone first' saves your time and our time.

If you are offered an appointment with a GP, it will most likely be a telephone appointment in the first instance. If you are not used to that, it can feel a little odd.  You can book a face to face appointment if you wish, but the wait for these is usually quite a lot longer, and you'd be very surprised how much your GP can do by phone.   What's more, if the GP thinks you need to be seen, she will often bring you in that same day.  

 
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