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MARSTON MEDICAL CENTRE MOVE - PUBLIC MEETING

We need your views on our proposed move. Please come to a public meeting this Thursday 30th March at the United Reformed Church Hall, 352 Marston Road, Marston, Oxford, OX3 0JB.

If you can't make it please look at the presentation below and send us your views. 

MMC Options Presentation

CHANGES TO YOUR USUAL DOCTOR:  During the merger process of the last few months we have had to make a number of changes to the doctors' team.  This means we have had to move 10% of our patients to new usual doctors.  We are sending out text messages, emails and some letters to let you know if this applies to you.  If you have been moved, we are really sorry as we know patients and doctors often develop close relationships, and it can be frustrating having to get to know and to trust someone again.  However, please be patient and give it a go.  The new doctors we have are caring, conscientious and highly competent.

Latest News

 

Registering for Patient Access

Patient Access is now available at Bury Knowle for patients aged 16 or over.

If you wish to have access to your medical history please read through the following leaflet and register via the link on the Home page.

Patient Online - Information

A letter will be sent to you to advise you when your application has been approved by your named doctor.

Once approved, you will need to come into the practice with two forms of identification; one with a photograph (for example a driving licence or passport), and the other with your current address (for example a credit card or bank statement). Note: utility bills will not be accepted as a form of identification.

You will then be able to have your login details to access your medical records. Please be advised, you have 14 days from GP approval to collect your login details before they expire. You will have to reapply online after this time.

Please be advised the services for ordering repeat prescriptions and booking appointments online will continue to be provided through Appointments Online.

 

MenB vaccine for babies

Pleasee visit the NHS childhood vaccination programme page for all the information regarding vaccines for your baby. 

The Men B vaccine will protect your baby against infection by meningococcal group B bacteria, which can cause meningitis and septicaemia (blood poisoning), which are serious and potentially fatal illnesses.

Oxfordshire Breast Screening service recall -  see latest news 

Breast Screening leaflet

Advanced Care Planning - Information for patients

DNACPR Decisions - Information for patients, relatives and carers

 

What is the Electronic Prescription Service?

Click here to read more and find out if EPS is suitable for you.

 Patient Leaflet

Patient Summary

Would you like to participate in EPS ?

If you would like to participate in this service then please download the Nomination Form, complete it and return it to reception.

 

Bury Knowle Appointments system: Same day access to your Doctor

Our aim is to provide you with same day access to your named Doctor.

The principle is that any patient call to the practice will be booked with their named Doctor to call them back.  We aim to call back within a few hours, or close to a nominated preferred time if that’s more convenient for you.

The result of the telephone discussion with your Doctor might be:

  • Issue resolved without the need to come in to the surgery
  • Issue partly resolved over the phone, with a further review date agreed, without the need to come in to the surgery
  • A mutually agreed time to come in to see your GP is agreed – which may be the same day or next day, or at a mutually convenient time very shortly thereafter. It is not unusual for these appointments to be longer than the previous standard of 10 minutes.
  • A blood test or investigation may be needed and booked, and the results received, before a future booked appointment with your GP
  • Another health care professional in our team such as a nurse or physiotherapist may be better placed to deal with your issue
  • A referral to a specialist may be agreed, without the need to come in to the surgery.

We think this is much better for continuity as well as better than waiting a long time for an appointment, or taking time off work or school, which may not be necessary.

 

Bury Knowle Health Centre Online services

Appointments Online

You can book your own appointments 24/7 using this service.

There is a simple registration and password procedure, which you can complete via our website (www.buryknowle.org) or when you are in the practice via reception.

You will be able to book your own normal hour’s telephone slot, or early morning, late evening or Saturday morning appointments, 24/7. 

The appointment available to book in this way are for the GPs, and the phlebotomists (for blood test samples).

Unfortunately, the variety of practice nurse appointments means that the service is not available for nursing appointments.

 

Repeat Prescriptions Online

You can also use the online service for repeat prescription requests. This includes being able to nominate a preferred local chemist so you can collect your medication without coming to the surgery to collect your prescription.

The same registration procedure applies as for Appointments online.

Leave Messages

You can leave a (non-urgent) message for us. For example, it may be convenient for you to enquire about flu vaccinations or details of travel clinics or other special clinics. All you have to do is select the option ‘Leave a message’.

Change Personal Details

There is also an option to allow you to notify us of changes to things such as your name, address, email, and mobile telephone number (for SMS reminders). Changes made in this way are subject to confirmation from us.

 

For more information, please visit our website http://www.buryknowle.org/making-appointments.aspx?t=3

 

Quarterly Patient Newsletter

Via our website, you can sign up to receive our quarterly patient newsletter, which includes a wealth of useful information, changes to services and much much more……

 

Whooping Cough and Pregnancy campaign - please follow the link on our latest news section for further information:-

Whooping Cough and Pregnancy Your Questions answered

 

Our practice email address is: buryknowle@nhs.net
Our repeat prescription ordering email is: 
buryknowle.repeats@nhs.net
Did you know we have a branch surgery in Barton?

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