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Noticeboard

MARSTON MEDICAL CENTRE MOVE - PUBLIC MEETING

We need your views on our proposed move. Please come to a public meeting this Thursday 30th March at the United Reformed Church Hall, 352 Marston Road, Marston, Oxford, OX3 0JB.

If you can't make it please look at the presentation below and send us your views. 

MMC Options Presentation

CHANGES TO YOUR USUAL DOCTOR:  During the merger process of the last few months we have had to make a number of changes to the doctors' team.  This means we have had to move 10% of our patients to new usual doctors.  We are sending out text messages, emails and some letters to let you know if this applies to you.  If you have been moved, we are really sorry as we know patients and doctors often develop close relationships, and it can be frustrating having to get to know and to trust someone again.  However, please be patient and give it a go.  The new doctors we have are caring, conscientious and highly competent.

Practice Management

Claire Bovingdon is the Practice Manager and is responsible for the smooth day to day operation of the Health Centre. Claire's working hours are: Monday (8.00am - 5.30pm), Tuesday (8.00am - 2.30pm), Wednesday (8.00am - 5.30pm) & Thursday (8.00am - 2.30pm)

Stuart MacFarlane is the Business Manager and will deal with your suggestions or concerns. Stuart works Monday to Friday all day (8.00am - 5.30pm).

You can contact either Claire or Stuart on buryknowle@nhs.net.

Mrs Claire Bovingdon (f)
Mrs Fiona Jeffries (f)
Mrs Ruth Franklin (f)

Administration

Our dedicated administration and secretarial staff are here to support the smooth running and organisation of the surgery. A tremendous amount of work goes on behind the scenes keeping your records up to date and summarised, organising sufficient appointments to meet demand, arranging your hospital appointments, and managing staff and finances.

Reception

Apart from meeting you personally, they also receive your telephone calls, make your appointments, arrange repeat prescriptions, and generally try to make your visit go as smoothly as possible. They may need to ask you further details when you telephone or visit the surgery. This is to ensure that we assist you as speedily as possible. They are bound by the same rules of confidentiality as the doctors and nurses.
 
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